Acton to Get New Post Office in Bubble Tea Café
Counter to open inside Chatime on the High Street
Chatime opened as a cafe last month
June 5, 2025
It has been announced that a new Post Office is to be opened on Acton High Street.
The counter will be inside the branch of the recently launched Chatime bubble tea café at number 96 opposite the ActOne cinema.
The branch will officially open at 1pm on Tuesday 8 July.
The service will be one of Post Office Ltd’s local style branches with a low-screened, open-plan Post Office service integrated into the retail counter.
Customers will be able to carry out a wide range of Post Office transactions alongside retail purchases from the cafe. The new service will offer longer opening hours, with the Post Office opening hours in line with the retail business.
Chatime is a global bubble tea franchise originating from Taiwan. Since its inception in 2005, it has expanded to over 2,500 locations across more than 60 countries, including over 20 outlets in the UK most of which are in London. The Acton franchise opened on 16 May.
Marie Lowe, whose campaigning helped persuade the Post Office to open a Banking Hub in the Oaks shopping centre, does not believe the development has any significant implications for the operation. However, the new branch may be able to carry out currency exchange and passport/driving licence processing which the Post Office was unwilling to allow to be handled in the Banking Hub.
The main Post Office moved out of Acton in October 2018 and, apart from a few months in 2021 when a counter was opened at the northern end of Gunnersbury Lane in a branch of Budgens, the High Street area has been without Post Office services since.
Post Office Ltd recently announced the closure of its Chiswick Branch. Banking hubs do not currently count towards the Post Office’s public service obligations (PSOs) in geographical terms — at least not officially or automatically under the legal framework governing the UK's Universal Service Obligation for postal services. Therefore this new branch will reduce the portion of the local population who don’t have a Post Office within a mile of their home which is a key target Post Office Ltd needs to meet.
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