New leisure centre now opened

Thousands have flocked to Acton's newly opened leisure complex but members are reporting teething problems.

The £19 million 'Everyone Active Acton centre' officially opened on Saturday 10th May with a variety of free family activities.

Olympic swimmer and sports presenter Steve Parry hosted the day and six time world champion swimmer Mark Foster was in attendance signing autographs.

Monica Aejandra Henao-de-Castro, 11, from Berrymead School, won an art competition and got the chance to race the Olympian.

General Manager Luke Charlton said: ''We are incredibly grateful to all of those that came and made the day such a success. The children had a great time interacting with the athletes and it was fantastic to see so many people getting involved with all of the different activities. We received brilliant feedback about the centre and look forward to welcoming more people to the facility.''

Centre users have been commenting about the lesiure centre on the W3 forum.

Whilst the overall impression appears largely favourable, and staff have been complimented - 'all the staff without exception really pleasant to deal with' - there has been initial confusion over the website and timetables, complaints about the width of the pool lanes and issues with the changing rooms and apparent shortage of showers.

The customer service manager for Everyone Active , Harriet Moreton, has been answering queries on the W3 forum.

We have asked Everyone Active for comment about the complaints.

Join the discussion on the W3 forum

21st May 2014